Ordering: Please be sure to include your FULL CORRECT address. Confirm that the street number is correct, and that the street, city, & state are spelled correctly. You must include the correct apartment number and Rd/St/Ave/Blvd if applicable, and the correct zip code. We will not be responsible for items lost in the mail. If your order is returned to us, you must pay additional shipping and handling charges: $12-Handling/$3-Shipping. NO refund will be issued. If it is confirmed that the address was a mistake on our part, we will resend your item(s) free of charge.
Return Policy: All sales are NON-REFUNDABLE. Exception: If we are able to verify that there is a mistake with your order (on our end), you will have the option of sending the unopened/unused item back for a replacement OR full refund, or keep the item that you received and get a 50% refund.
Shipping: All items are shipped within 24-48 hours. Delivery can be expected within 3-5 business days. We use priority shipping.
As with any new product, please use caution when applying lashes, glue, and mascara to your eyes. If you have any irritation or indication that you are having an allergic reaction, remove the product ASAP. If the problem persists, please see your doctor.
If you have any questions or concerns not listed here, please contact us via the CONTACT button at the top of the page.